Legal Information
Privacy Policy
How CraftEgon LLP (LLPIN ACO-0239) handles personal information shared through this website and initial enquiries.
Last updated: 12 November 2026
What we collect
When you submit an enquiry through our contact form or contact us directly, we collect the information you provide—such as your name, business name, email address, phone number (optional), industry, required solution, and workflow details. We also receive basic technical request metadata needed for rate limiting, spam prevention, and website security.
How we use information
We use information to evaluate and respond to enquiries, schedule consultations, prepare proposals, maintain business records, protect the website from automated abuse, and meet legal or security obligations. We do not sell personal information.
Sharing information
We may process enquiry information using trusted infrastructure providers—such as Cloudflare (hosting, edge security, and Turnstile bot protection), PostgreSQL/Supabase (enquiry storage), workflow automation tools, and transactional email services—solely to operate our systems and respond to your request. We may also disclose information where required by law or needed to protect rights and security.
Retention and security
We keep information only for as long as reasonably needed for the purpose collected, legitimate business records, or legal requirements. We use reasonable organisational and technical measures to protect it, although no internet transmission or storage system can be guaranteed completely secure.
Your choices
You can ask us to explain, correct, update, or delete personal information we hold about you, subject to applicable legal obligations. You can also ask us to stop using your information for a particular purpose.
Contact
For privacy questions or requests, contact [email protected]. We will review requests and respond within a reasonable period.